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Building a Purchase Workflow

A purchase workflow doesn't need to be bureaucratic to be effective. It just needs a clear answer to "who can approve this, and how do we know it hasn't already been ordered."

Key Takeaway: A purchase workflow doesn't need to be bureaucratic to be effective. It just needs a clear answer to "who can approve this, and how do we know it hasn't already been ordered."

What's on This Page

  1. A Minimal, Effective Workflow
  2. Where Workflows Break Down
  3. Checklist
  4. Common Mistakes
  5. FAQ

A Minimal, Effective Workflow

  1. Requisition: anyone can flag a need, but it goes into one shared list
  2. Approval threshold: orders under a set dollar amount can be approved by the buyer directly; above it, a second person signs off
  3. PO issued: numbered, sent to the supplier, and visible to the whole purchasing team
  4. Receiving check: quantity and condition verified against the PO
  5. Invoice match and payment: released only once PO, receiving, and invoice agree

Where Workflows Break Down

Most small-business purchase workflows fail not because they're too simple, but because step 1 (a shared requisition list) doesn't exist. So every other step happens in isolation per buyer, which is exactly how duplicate orders and unauthorized spend slip through.

See Purchase Cost Control for what this workflow actually prevents in practice.

For further reading, see the Association for Supply Chain Management (ASCM).

Checklist

Common Mistakes

Skipping the shared requisition list. Without this first step, every other part of the workflow happens in isolation per buyer, which is exactly how duplicate orders happen.
Requiring approval on every single purchase regardless of size. This can slow down routine, low-risk orders unnecessarily without adding meaningful control.
Not making open POs visible across the purchasing team. This is the direct cause of most duplicate order problems.
Letting the workflow exist on paper but not in practice. A documented process that isn't actually followed provides no real protection.

FAQ

Does a purchase workflow need to be complicated to work?

No. A minimal workflow with a shared requisition list, an approval threshold, and a receiving check prevents most common problems.

Where do most small-business purchase workflows actually break down?

At the first step: a shared requisition list. Without it, every other step happens in isolation per buyer.

Should every purchase require a second approval?

Not necessarily. A dollar threshold that requires a second sign-off above a certain amount balances speed and control.

How does a workflow prevent duplicate orders specifically?

By making open orders visible to everyone with purchasing authority before a new order is placed.

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